For Additional Information Please Call
989.742.4533 - Hillman
989.356.0022 -  Alpena

Client Relations

Client relations and satisfaction are very important to us. We take this issue very seriously as evidenced by the following rules that all employees and associates of Kenyon Construction Inc. are required to follow:

 

General Rules

 

- To always deal honestly and fairly.

 

- To be professional in thought, attitude, and action.

 

- To give the Client full value on every service and action.

 

- To always handle Client requests promptly.

 

- To accept Client complaints with patience and, to quietly and courteously make full and satisfactory explanations and, to exercise tact at all times.

 

- To take personal interest and initiative in helping solve a Client's problem.

 

-To constantly improve our methods, techniques, and knowledge in order to better serve the Client's needs.

 

- To guard and protect confidential Client information.

 

Personalized Service

 

Kenyon Construction Inc. will assign a Project Manager to be the Client's Representative for each project. The Project Manager will take a "personal" interest in seeing that the Owners needs are met. We will do this by developing a professional working relationship with the Owner. Also by responding to their needs, questions, and issues as they occur. Where possible the Project Manager tries to be "proactive" in dealing with these issues.

 

Alternate Pricing

 

Kenyon Construction Inc. will supply alternate pricing on alternate materials and/or other construction options as required by the Owner and Architect or Engineer.

 

Working Relationships

 

Kenyon Construction Inc. has developed an ability to work well with the many professionals that it takes to build a project such as yours. We have an excellent track record for working well with Architects, Engineers, Interior Designers, Abstract Companies, Financial Institutions, Building Inspectors, and anyone else that the Owner directs us to work with.

 

Testimonial - Judy

Kenyon Construction put together a simply beautiful, awesome new home for all of us at Friends Together! From walking us through our initial ideas to hanging the last picture on the wall, Bob, Mike and crew gave us their time, attention, and professional expertise. They kept us informed throughout the construction process, explaining needed changes, providing workable options, helping us solve problems, and offering good advice.

Moving day came right on time and everything was ready, just as promised! Having worked with Bob and Mike on this and other projects over the years, I can wholeheartedly recommend Kenyon Construction as a trustworthy, kind, and professional contractor.

 

Testimonial - Jim & Cindy

"We can't possibility Thank You enough for the fantastic experience we had working with you during our remodel. Your craftsmanship, professionalism, and integrity show through and through in our home. We would recommend you to everyone and hope you get referrals from our project. We are enjoying our home very much." – Jim & Cindy Straley

 

Testimonial - Rev. Ross

"This letter comes on behalf of our entire congregation to express our appreciation for the beautiful arrangement you sent for the mortgage burning ceremony at our church last Sunday. Also, many Thanks for your wise counsel during the construction of our new building. All of your men were very professional and allowed our people to cooperate in the project as well. Thanks again and may the blessings of the Lord continue to be yours" – Reverend Ross Wilder